Privacy statement

Introduction and overview

We have written this privacy policy (version 27.11.2023-112679031) to inform you in accordance with the requirements of General Data Protection Regulation (EU) 2016/679 and to explain to applicable national laws which personal data (data for short) we, as the controller — and the contract processors commissioned by us (e.g. providers) — process, will process in the future and what lawful options you have. The terms used are to be understood as gender-neutral.
In short: We will provide you with comprehensive information about the data that we process about you.

Privacy statements usually sound very technical and use technical legal terms. This privacy policy, on the other hand, is intended to describe the most important things to you as simply and transparently as possible. As far as it is conducive to transparency, technical Terms explained in a reader-friendly way, provides links to further information, and graphics put to use. We hereby inform you in clear and simple language that we only process personal data as part of our business activities if there is a corresponding legal basis. This is certainly not possible if you provide concise, unclear and legal-technical explanations, as they are often standard on the Internet when it comes to data protection. I hope you find the following explanations interesting and informative and perhaps there is some information that you did not know yet.
If you still have any questions, we would like to ask you to contact the responsible body mentioned below or in the legal notice, follow the existing links and look at further information on third-party sites. Our contact details can of course also be found in the legal notice.

Scope of application

This privacy policy applies to all personal data processed by us in the company and to all personal data that companies commissioned by us (contract processors) process. By personal data, we mean information within the meaning of Article 4 No. 1 GDPR, such as the name, e-mail address and postal address of a person. The processing of personal data ensures that we can offer and bill for our services and products, whether online or offline. The scope of this privacy statement includes:

• all online presences (websites, online shops) that we operate
• Social media appearances and email communication
• mobile apps for smartphones and other devices

In short: The privacy policy applies to all areas in which personal data in the company is processed in a structured manner via the mentioned channels. Should we enter into legal relationships with you outside of these channels, we may inform you separately.

legal bases

In the following privacy policy, we provide you with transparent information on the legal principles and regulations, i.e. the legal bases of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016. This EU General Data Protection Regulation can of course be found online at EUR-Lex, access to EU law, at https://eur-lex.europa.eu/legal-content/DE/ALL/?uri=celex%3A32016R0679 Read up.

We only process your data if at least one of the following conditions applies:

1. consent (Article 6 paragraph 1 lit. a GDPR): You have given us your consent to process data for a specific purpose. One example would be saving the data you entered in a contact form.
2. treaty (Article 6 paragraph 1 lit. b GDPR): In order to fulfill a contract or pre-contractual obligations with you, we process your data. For example, when we conclude a purchase contract with you, we need personal information in advance.
3. Legal obligation (Article 6 paragraph 1 lit. c GDPR): If we are subject to a legal obligation, we process your data. For example, we are required by law to keep invoices for accounting purposes. These usually contain personal data.
4. Legitimate interests (Article 6 paragraph 1 lit. f GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we must process certain data in order to be able to operate our website securely and economically efficiently. This processing is therefore a legitimate interest.

As a rule, we do not have any other conditions, such as the use of recordings in the public interest and the exercise of public authority as well as the protection of vital interests. Insofar as such a legal basis should be relevant, it will be shown in the appropriate place.

In addition to the EU regulation, national laws also apply:

• In austria Is this the Federal Act on the Protection of Individuals with regard to the Processing of Personal Data (Data Protection Act), short DSG.
• In germany Does that apply Federal Data Protection Act, briefly BDSG.

If other regional or national laws apply, we will inform you about them in the following sections.

Contact details of the person responsible

If you have any questions about data protection or the processing of personal data, you will find the contact details of the responsible person or body below:
Margret breakfast hotel
Dorfstraße 102
6212 Maurach am Achensee
+43 5243 4320-0

email: mail@musterfirma.at
telephone: info@hotel-margret.at
Impressum: https://www.hotel-margret.at/impressum

Storage period

The fact that we only store personal data for as long as is absolutely necessary to provide our services and products is a general criterion for us. This means that we delete personal data as soon as the reason for the data processing no longer exists. In some cases, we are required by law to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

Should you wish to delete your data or withdraw your consent to data processing, the data will be deleted as quickly as possible and unless there is an obligation to store it.

We will inform you about the specific duration of the respective data processing below, provided that we have further information about this.

Rights under the General Data Protection Regulation

In accordance with Articles 13, 14 GDPR, we inform you of the following rights that you are entitled to so that data is processed fairly and transparently:

• According to Article 15 GDPR, you have the right to information as to whether we process your data. If this is the case, you have the right to receive a copy of the data and to know the following information:
• for what purpose we carry out the processing;
• the categories, i.e. the types of data that are processed;
• Who receives this data and when the data is transferred to third countries, how security can be guaranteed;
• how long the data is stored;
• the existence of the right to correct, delete or restrict processing and the right to object to processing;
• that you can complain to a supervisory authority (links to these authorities can be found below);
• the origin of the data if we did not collect it from you;
• Whether profiling is carried out, i.e. whether data is automatically evaluated in order to obtain a personal profile about you.
• According to Article 16 GDPR, you have the right to correct the data, which means that we must correct data if you find errors.
• According to Article 17 GDPR, you have the right to delete (“right to be forgotten”), which in concrete terms means that you may request the deletion of your data.
• According to Article 18 GDPR, you have the right to restrict processing, which means that we can only store the data but no longer use it.
• According to Article 20 GDPR, you have the right to data portability, which means that we will provide you with your data in a common format upon request.
• According to Article 21 GDPR, you have a right of objection, which, once enforced, entails a change in processing.
• If the processing of your data is based on Article 6 (1) (e) (public interest, exercise of official authority) or Article 6 (1) (f) (legitimate interest), you can object to the processing. We will then check as quickly as possible whether we can legally comply with this objection.
• If data is used for direct marketing purposes, you can object to this type of data processing at any time. We may then no longer use your data for direct marketing.
• If data is used to carry out profiling, you can object to this type of data processing at any time. We are then no longer allowed to use your data for profiling.
• According to Article 22 GDPR, you may have the right not to be subject to a decision based exclusively on automated processing (for example profiling).
• According to Article 77 GDPR, you have the right to lodge a complaint. This means that you can complain to the data protection authority at any time if you believe that the processing of personal data violates the GDPR.

In short: You have rights — don't hesitate to contact the responsible body listed above!

If you believe that the processing of your data violates data protection law or your data protection claims have been violated in any other way, you can complain to the supervisory authority. For Austria, this is the data protection authority, whose website can be found at https://www.dsb.gv.at/ find. In Germany, there is a data protection officer for every federal state. For more information, you can contact Federal Commissioner for Data Protection and Freedom of Information (BfDI) turn around. The following local data protection authority is responsible for our company:

Data transfer to third countries

We only transfer or process data to countries outside the scope of the GDPR (third countries) if you consent to this processing or if there is any other legal permission. This applies in particular if processing is required by law or is necessary to fulfill a contractual relationship and in any case only to the extent generally permitted. In most cases, your consent is the most important reason that we have data processed in third countries. Processing personal data in third countries such as the USA, where many software manufacturers offer services and have their server locations, may mean that personal data is processed and stored in unexpected ways.

We expressly point out that, in the opinion of the European Court of Justice, there is currently an adequate level of protection for data transfer to the USA only if a US company that processes personal data of EU citizens in the USA is an active participant in the EU-US Data Privacy Framework. You can find more information about this at: https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en

Data processing by US services that are not active participants of the EU-US Data Privacy Framework may result in data not being processed and stored anonymously. In addition, US government authorities may have access to individual data. In addition, collected data may be linked to data from other services from the same provider, provided that you have a corresponding user account. Where possible, we try to use server locations within the EU, if this is offered.
We will inform you in more detail about data transfer to third countries at the appropriate points in this privacy policy, if this applies.

Data processing security

We have implemented both technical and organizational measures to protect personal data. Where possible, we encrypt or pseudonymize personal data. As a result, we make it as difficult as possible for third parties to infer personal information from our data.

Article 25 GDPR here speaks of “data protection through technology design and through privacy-friendly default settings” and means that both software (e.g. forms) and hardware (e.g. access to the server room) are always concerned with security and take appropriate measures. If necessary, we will look at specific measures below.

TLS encryption with https

TLS, encryption, and https sound very technical and they are. We use HTTPS (the Hypertext Transfer Protocol Secure stands for “secure hypertext transfer protocol”) to transfer data securely over the Internet.
This means that the complete transfer of all data from your browser to our web server is secured — no one can “listen”.

We have thus introduced an additional security layer and comply with data protection through technology design (Article 25 paragraph 1 GDPR). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission over the Internet, we can ensure the protection of confidential data.
You can recognize the use of this data transfer security by the small lock symbol

at the top left of the browser, left from the Internet address (e.g. examplepage.de) and the use of the https scheme (instead of http) as part of our Internet address.
If you want to know more about encryption, we recommend Google searching for “Hypertext Transfer Protocol Secure wiki” to get good links to further information.

communications

Communication summary👥 Data subjects: Anyone who communicates with us by telephone, e-mail or online form 📓 Processed data: e.g. telephone number, name, email address, entered form data. More details can be found in the contact type used in each case 🤝 Purpose: Processing communication with customers, business partners, etc. 📅 Storage period: Duration of the transaction and legal regulations ⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests)

If you contact us and communicate by telephone, e-mail or online form, personal data may be processed.

The data is processed to process and process your question and the related business transaction. The data is stored for just as long as required by law.

Affected persons

Everyone who seeks contact with us via the communication channels provided by us is affected by the processes mentioned above.

telephone

When you call us, the call data is stored pseudonymously on the respective device and by the telecommunications provider used. In addition, data such as name and telephone number can then be sent by e-mail and saved to answer the request. The data is deleted as soon as the transaction has ended and legal requirements allow it.

email

When you communicate with us by e-mail, data may be stored on the respective device (computer, laptop, smartphone,...) and data is stored on the email server. The data is deleted as soon as the transaction has ended and legal requirements allow it.

Online forms

When you communicate with us using an online form, data is stored on our web server and, if necessary, forwarded to an e-mail address from us. The data is deleted as soon as the transaction has ended and legal requirements allow it.

legal bases

The processing of data is based on the following legal bases:

• Art. 6 para. 1 lit. a GDPR (consent): You give us consent to store your data and continue to use it for purposes relevant to the business case;
• Art. 6 para. 1 lit. b GDPR (contract): There is a need to fulfill a contract with you or a processor such as the telephone provider or we must process the data for pre-contractual activities, such as preparing an offer;
• Art. 6 para. 1 lit. f DSGVO (legitimate interests): We want to conduct customer inquiries and business communication in a professional setting. This requires certain technical equipment, such as e-mail programs, Exchange servers and mobile operators, in order to be able to operate communication efficiently.

Order processing contract (AVV)

In this section, we would like to explain to you what an order processing contract is and why it is needed. Because the word “order processing contract” is quite a tongue twister, we will often only use the acronym AVV in the text. Like most companies, we do not work alone, but also use the services of other companies or individuals ourselves. By involving various companies or service providers, we may share personal data for processing. These partners then act as contract processors with whom we conclude a contract, the so-called Order Processing Agreement (AVV). The most important thing for you to know is that the processing of your personal data is carried out exclusively in accordance with our instructions and must be regulated by the AVV.

Who are contract processors?

As a company and website owner, we are responsible for all data that we process from you. In addition to those responsible, there may also be so-called contract processors. This includes every company or person that processes personal data on our behalf. More specifically and according to the GDPR definition: any natural or legal person, authority, institution or other body that processes personal data on our behalf is considered a processor. Contract processors can therefore be service providers such as hosting or cloud providers, payment or newsletter providers, or large companies such as Google or Microsoft.

To make the terms easier to understand, here is an overview of the three roles in the GDPR:

Affected person (you as a customer or interested party) → person responsible (we as a company and client) → Contract processor (service providers such as web hosts or cloud providers)

Content of an order processing contract

As already mentioned above, we have concluded an AVV with our partners, who act as contract processors. It states above all that the order processor processes the data to be processed exclusively in accordance with the GDPR. The contract must be concluded in writing, but in this context, the electronic conclusion of the contract is also considered “in writing”. Personal data is only processed on the basis of the contract. The contract must include:

• Commitment to us as responsible
• Duties and rights of the person responsible
• Categories of affected persons
• Type of personal data
• Type and purpose of data processing
• Subject and duration of data processing
• Place where data processing is carried out

Furthermore, the contract contains all obligations of the order processor. The most important duties are:

• measures to ensure data security
• to take possible technical and organizational measures to protect the rights of the data subject
• to maintain a data processing directory
• to cooperate with the data protection supervisory authority at the request of the data protection supervisory authority
• carry out a risk analysis with regard to the personal data received
• Sub-processors may only be commissioned with the written permission of the person responsible

You can find out what such an AVV actually looks like, for example, at https://www.wko.at/service/wirtschaftsrecht-gewerberecht/eu-dsgvo-mustervertrag-auftragsverarbeitung.html watch. A sample contract is presented here.

cookies

Cookies summary👥 Affected: Visitors to the website 🤝 Purpose: depends on the respective cookie. More details can be found below or from the manufacturer of the software that sets the cookie. 📓 Processed data: Depends on the cookie used in each case. More details can be found below or from the manufacturer of the software that sets the cookie. 📅 Storage period: depending on the cookie in question, can vary from hours to years ⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests)

What are cookies?

Our website uses HTTP cookies to store user-specific data.
In the following, we explain what cookies are and why they are used so that you can better understand the following privacy policy.

Whenever you browse the Internet, you use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

One thing is undeniable: Cookies are really useful helpers. Almost all websites use cookies. More specifically, they are HTTP cookies, as there are also other cookies for other areas of application. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically stored in the cookie folder, which is the “brain” of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data about you, such as language or personal page settings. When you visit our site again, your browser transmits the “user-related” information back to our site. Thanks to cookies, our website knows who you are and offers you the settings you are used to. In some browsers, each cookie has its own file, in others, such as Firefox, all cookies are stored in a single file.

The graphic below shows a possible interaction between a web browser, such as Chrome, and the web server. The web browser requests a website and receives back a cookie from the server, which the browser uses again as soon as another page is requested.

There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie must be assessed individually, as each cookie stores different data. The expiration time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other “malware.” Cookies also cannot access information on your PC.

For example, cookie data can look like this:

Name: _ga
value: GA1.2.1326744211.152112679031-9
Usage: Distinction of website visitors
Expiration date: after 2 years

A browser should be able to support these minimum sizes:

• At least 4096 bytes per cookie
• At least 50 cookies per domain
• At least 3000 cookies in total

What types of cookies are there?

The question of which cookies we use in particular depends on the services used and is clarified in the following sections of the privacy policy. At this point, we would like to briefly discuss the different types of HTTP cookies.

There are 4 types of cookies:

Essential cookies
These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed when a user places a product in the shopping cart, then continues browsing on other pages and only goes to the checkout later. These cookies do not delete the shopping cart, even if the user closes their browser window.

Purpose-for cookies
These cookies collect information about user behavior and whether the user receives any error messages. These cookies are also used to measure the loading time and behavior of the website with different browsers.

Targeted cookies
These cookies make for a better user experience. For example, entered locations, font sizes, or form data are saved.

advertising cookies
These cookies are also known as targeting cookies. They are used to deliver individually tailored advertising to the user. It can be very practical but also very annoying.

When you visit a website for the first time, you will usually be asked which of these types of cookies you would like to allow. And of course, this decision is also saved in a cookie.

If you want to know more about cookies and don't shy away from technical documentation, we recommend https://datatracker.ietf.org/doc/html/rfc6265, the Internet Engineering Task Force (IETF) Request for Comments called “HTTP State Management Mechanism.”

Purpose of processing via cookies

The purpose ultimately depends on the cookie in question. You can find more details below or contact the manufacturer of the software that sets the cookie.

Which data is processed?

Cookies are small assistants for many different tasks. Unfortunately, it is not possible to generalize which data is stored in cookies, but we will inform you about the processed or stored data as part of the following privacy policy.

Storage period of cookies

The storage period depends on the cookie in question and is explained below. Some cookies are deleted after less than an hour, and others can be stored on a computer for several years.

You also have influence on the storage period yourself. You can manually delete all cookies at any time via your browser (see also “Right of objection” below). In addition, cookies based on consent will be deleted at the latest after you withdraw your consent, although the legality of storage remains unaffected until then.

Right to object — how can I delete cookies?

You decide for yourself how and whether you want to use cookies. Regardless of which service or website the cookies come from, you always have the option to delete, deactivate or only partially allow cookies. For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, enable, and manage cookies in Chrome

Safari: Managing cookies and website data with Safari

Firefox: Delete cookies to remove data that websites have stored on your computer

Internet Explorer: Delete and manage cookies

Microsoft Edge: Delete and manage cookies

If you generally do not want cookies, you can set up your browser so that it always informs you when a cookie is about to be set. For each individual cookie, you can decide whether to allow the cookie or not. The procedure differs depending on the browser. It is best to search for the instructions in Google with the search term “delete cookies Chrome” or “deactivate cookies Chrome” in the case of a Chrome browser.

legal basis

The so-called “cookie guidelines” have been in place since 2009. It states that saving cookies is a consent (Article 6 (1) (a) GDPR) requires you to do so. However, there are still very different responses to these directives within EU countries. In Austria, however, this directive was implemented in Section 96 (3) of the Telecommunications Act (TKG). In Germany, the cookie guidelines have not been implemented as national law. Instead, this guideline was largely implemented in Section 15 (3) of the Telemedia Act (TMG).

For absolutely necessary cookies, even if there is no consent, exist legitimate interests (Article 6 (1) (f) GDPR), which are in most cases economic in nature. We want to give visitors to the website a pleasant user experience and certain cookies are often absolutely necessary for this.

Insofar as cookies that are not absolutely necessary are used, this only happens with your consent. The legal basis in this respect is Article 6 (1) (a) GDPR.

In the following sections, you will be informed in more detail about the use of cookies, if the software used uses cookies.

Web hosting introduction

Web hosting summary👥 Data subjects: Visitors to the website 🤝 Purpose: professional hosting of the website and security of operations 📓 Processed data: IP address, time of website visit, browser used and other data. More details can be found below or with the respective web hosting provider. 📅 Storage period: depends on the respective provider, but usually 2 weeks ⚖️ Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interests)

What is web hosting?

When you visit websites today, certain information — including personal data — is automatically created and stored, including on this website. This data should be processed as sparingly as possible and only with justification. By website, we mean the entirety of all websites on a domain, i.e. everything from the start page (homepage) to the very last subpage (like this one here). By domain, we mean example.de or musterexample.com, for example.

If you want to view a website on a computer, tablet, or smartphone, use a program called a web browser. You probably know a few web browsers by name: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari. Let's call it browser or web browser for short.

To view the website, the browser must connect to another computer where the website code is stored: the web server. Operating a web server is a complicated and time-consuming task, which is why this is usually done by professional providers, the providers. They offer web hosting and thus ensure reliable and error-free storage of website data. A whole lot of technical terms, but please stay tuned, it gets even better!

Personal data may be processed when the browser connects to your computer (desktop, laptop, tablet or smartphone) and during data transmission to and from the web server. On the one hand, your computer stores data, and on the other hand, the web server must also store data for a period of time to ensure proper operation.

A picture is worth a thousand words, which is why the following graphic shows the interaction between browser, the Internet and the hosting provider.

Why do we process personal data?

The purposes of data processing are:

1. Professional website hosting and operational security
2. to maintain operational and IT security
3. Anonymous evaluation of access behavior to improve our offering and, if necessary, to prosecute or prosecute claims

Which data is processed?

Even while you are visiting our website right now, our web server, which is the computer on which this website is stored, usually automatically stores data such as

• the complete Internet address (URL) of the accessed website
• Browser and browser version (e.g. Chrome 87)
• the operating system used (e.g. Windows 10)
• the address (URL) of the previously visited page (referrer URL) (e.g. https://www.beispielquellsite.de/vondabinichgekommen/)
• the host name and IP address of the device from which access is being made (e.g. COMPUTERNAME and 194.23.43.121)
• date and time
• in files, the so-called web server log files

How long is data stored?

As a rule, the above data is stored for two weeks and then automatically deleted. We do not share this data, but we cannot rule out the possibility that this data will be viewed by authorities in the event of illegal conduct.

In short: Your visit is logged by our provider (company that runs our website on special computers (servers)), but we will not share your data without your consent!

legal basis

The lawfulness of processing personal data in the context of web hosting results from Art. 6 para. 1 lit. f DSGVO (protection of legitimate interests), because the use of professional hosting with a provider is necessary to present the company securely and in a user-friendly manner on the Internet and to be able to prosecute attacks and claims arising from this if necessary.

There is usually a contract between us and the hosting provider for order processing in accordance with Art. 28 f. GDPR, which ensures compliance with data protection and guarantees data security.

Web hosting provider External privacy policy

Below you will find the contact details of our external hosting provider, where, in addition to the information above, you can learn more about data processing:

Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, United States of America

You can find out more about data processing with this provider in the Privacy statement.

‍

Webflow

We host our website with Webflow. The provider is Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter: Webflow). When you visit our website, Webflow collects various log files, including your IP addresses.
Webflow is a tool for building and hosting websites. Webflow stores cookies or other recognition technologies that are necessary to display the page, to provide certain website functions and to ensure security (necessary cookies).
For details, see Webflow's privacy policy: EU & Swiss Privacy Policy | Webflow 83.
Webflow is used on the basis of Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in presenting our website as reliably as possible. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be withdrawn at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: EU & Swiss Privacy Policy | Webflow 83.

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

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Website modular systems introduction

Website modular systems Privacy Policy Summary👥 Data subjects: Visitors to the website 🤝 Purpose: Optimizing our service 📓 Processed data: Data such as technical usage information such as browser activity, clickstream activity, session heat maps as well as contact details, IP address or your geographical location. More details can be found below in this privacy policy and in the providers' privacy policy. 📅 Storage period: depends on the provider ⚖️ Legal basis: Art. 6 para. 1 lit. f DSGVO (legitimate interests), Art. 6 para. 1 lit. a GDPR (consent)

What are website builder systems?

We use a website builder system for our website. Modular systems are special forms of a content management system (CMS). With a modular system, website operators can create a website very easily and without programming knowledge. In many cases, web hosts also offer modular systems. By using a modular system, personal data from you can also be collected, stored and processed. In this privacy statement, we provide you with general information about data processing using modular systems. You can find more information in the provider's privacy policies.

Why do we use website builder systems for our website?

The biggest advantage of a modular system is its ease of use. We want to offer you a clear, simple and concise website that we ourselves — without external support — can easily operate and maintain. A modular system now offers many helpful functions that we can use even without programming knowledge. This allows us to design our website according to our wishes and offer you an informative and pleasant time on our website.

Which data is stored by a modular system?

Exactly which data is stored depends, of course, on the website builder system used. Each provider processes and collects different data from website visitors. However, technical usage information such as operating system, browser, screen resolution, language and keyboard settings, hosting provider and the date of your website visit is usually collected. Tracking data (e.g. browser activity, click stream activity, session heat maps, etc.) can also be processed. In addition, personal data can also be collected and stored. This usually includes contact information such as email address, telephone number (if you have provided it), IP address, and geographical location data. Exactly which data is stored can be found in the provider's privacy policy.

How long and where is the data stored?

We will inform you about the duration of data processing below in connection with the website modular system used, provided that we have further information about this. You can find detailed information about this in the provider's privacy policy. In general, we only process personal data for as long as is absolutely necessary to provide our services and products. It is possible that the provider stores data about you in accordance with its own instructions, over which we have no influence.

Right to object

You always have the right to access, correct and delete your personal data. If you have any questions, you can also contact those responsible for the website modular system used at any time. Contact details can be found either in our privacy policy or on the website of the relevant provider.

You can delete, deactivate, or manage cookies that providers use for their functions in your browser. Depending on which browser you use, this works in different ways. However, please note that then all functions may no longer work as usual.

legal basis

We have a legitimate interest in using a modular website system to optimize our online service and present it to you in an efficient and user-friendly way. The corresponding legal basis for this is Art. 6 para. 1 lit. f DSGVO (legitimate interests). However, we only use the kit if you have given your consent.

Insofar as the processing of data is not absolutely necessary for the operation of the website, the data will only be processed on the basis of your consent. This applies in particular to tracking activities. The legal basis in this respect is Article 6 (1) (a) GDPR.

With this privacy policy, we have provided you with the most important general information about data processing. If you would like to find out more about this, you can find further information — if available — in the following section or in the provider's privacy policy.

Social media introduction

Social media privacy policy summary👥 Data subjects: Visitors to the website 🤝 Purpose: Presentation and optimization of our service, contact with visitors, interested parties, etc., advertising 📓 Processed data: Data such as telephone numbers, e-mail addresses, contact data, user behavior data, information about your device and your IP address.More details can be found in the respective social media tool used. 📅 Storage period: depending on the social media platforms used ⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f DSGVO (legitimate interests)

What is social media?

In addition to our website, we are also active on various social media platforms. User data can be processed so that we can target users who are interested in us via social networks. In addition, elements of a social media platform can also be embedded directly into our website. This is the case, for example, when you click on a so-called social button on our website and are redirected directly to our social media presence. So-called social media or social media are websites and apps that enable registered members to produce content, share content openly or in specific groups, and connect with other members.

Why do we use social media?

For years, social media platforms have been the place where people communicate and get in touch online. With our social media accounts, we can bring our products and services closer to interested parties. The social media elements integrated on our website help you to switch to our social media content quickly and without complications.

The data that is stored and processed through your use of a social media channel is primarily intended to be able to carry out web analyses. The aim of these analyses is to be able to develop more accurate and personal marketing and advertising strategies. Depending on your behavior on a social media platform, the evaluated data can be used to draw appropriate conclusions about your interests and create so-called user profiles. This also enables the platforms to present you with tailor-made advertisements. Cookies are usually set in your browser for this purpose, which store data about your usage behavior.

We generally assume that we remain responsible for data protection, even if we use the services of a social media platform. However, the European Court of Justice has ruled that, in certain cases, the operator of the social media platform may be jointly responsible with us within the meaning of Article 26 GDPR. If this is the case, we will point this out separately and work on the basis of a relevant agreement. The essence of the agreement is then set out below on the affected platform.

Please note that when using social media platforms or our built-in elements, data from you outside the European Union may also be processed, as many social media channels, such as Facebook or Twitter, are American companies. As a result, you may no longer be able to easily claim or enforce your rights with regard to your personal data.

Which data is processed?

Exactly which data is stored and processed depends on the respective provider of the social media platform. But it usually involves data such as telephone numbers, email addresses, data that you enter in a contact form, user data such as which buttons you click, who you like or follow, when you visited which pages, information about your device and your IP address. Most of this data is stored in cookies. Especially if you yourself have a profile on the social media channel you visited and are logged in, data can be linked to your profile.

All data collected via a social media platform is also stored on the providers' servers. This means that only the providers have access to the data and can provide you with the appropriate information or make changes.

If you want to know exactly which data is stored and processed by social media providers and how you can object to data processing, you should carefully read the company's respective privacy policy. Even if you have questions about data storage and data processing or would like to assert appropriate rights, we recommend that you contact the provider directly.

Duration of data processing

We will inform you about the duration of data processing below, provided that we have further information about this. For example, the social media platform Facebook stores data until it is no longer needed for its own purpose. However, customer data that is compared with your own user data will be deleted within just two days. In general, we only process personal data for as long as is absolutely necessary to provide our services and products. If required by law, such as in the case of accounting, this storage period may also be exceeded.

Right to object

You also have the right and option to withdraw your consent to the use of cookies or third parties such as embedded social media elements at any time. This works either via our cookie management tool or via other opt-out features. For example, you can also prevent data collection through cookies by managing, deactivating or deleting cookies in your browser.

Since social media tools may use cookies, we also recommend our general privacy policy about cookies. To find out exactly which data you store and process, you should read the privacy statements of the respective tools.

legal basis

If you have agreed that your data can be processed and stored through integrated social media elements, this consent is considered the legal basis for data processing (Art. 6 para. 1 lit. a GDPR). In principle, if you have given your consent, your data will also be processed on the basis of our legitimate interest (Art. 6 para. 1 lit. f GDPR) stored and processed in fast and good communication with you or other customers and business partners. However, we only use the tools if you have given your consent. Most social media platforms also set cookies in your browser to store data. We therefore recommend that you read our privacy policy on cookies carefully and view the privacy policy or cookie policy of the respective service provider.

Information on specific social media platforms — if available — can be found in the following sections.

Facebook privacy policy

Facebook privacy policy summary👥 Data subjects: Visitors to the website 🤝 Purpose: Optimizing our service 📓 Processed data: Data such as customer data, user behavior data, information about your device and your IP address. More details can be found below in the privacy policy. 📅 Storage period: until the data is no longer useful for Facebook purposes ⚖️ Legal bases: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests)

What are Facebook tools?

We use selected Facebook tools on our website. Facebook is a social media network owned by Meta Platforms Inc. or, for the European region, by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. By using these tools, we can offer you and people who are interested in our products and services the best possible deal.

If data is collected and forwarded from you via our embedded Facebook elements or via our Facebook page (fan page), both we and Facebook Ireland Ltd. are responsible for this. Facebook is solely responsible for the further processing of this data. Our joint commitments were also set out in a publicly available agreement at https://www.facebook.com/legal/controller_addendum anchored. It states, for example, that we must clearly inform you about the use of Facebook tools on our site. We are also responsible for ensuring that the tools are securely integrated into our website under data protection law. Facebook, on the other hand, is responsible for the data security of Facebook products, for example. If you have any questions about data collection and data processing by Facebook, you can contact the company directly. If you ask us, we are required to forward it to Facebook.

In the following, we provide an overview of the various Facebook tools, which data is sent to Facebook and how you can delete this data.

In addition to many other products, Facebook also offers so-called “Facebook Business Tools.” That is the official name of Facebook. But since the term is barely known, we decided to just call them Facebook tools. These include:

• Facebook pixels
• social plug-ins (such as the “Like” or “Share” button)
• Facebook login
• Account kit
• APIs (programming interface)
• SDKs (collection of programming tools)
• Platform integrations
• plugins
• codes
• specs
• documentations
• technologies and services

Through these tools, Facebook expands services and has the option to obtain information about user activities outside of Facebook.

Why do we use Facebook tools on our website?

We only want to show our services and products to people who are really interested in them. With the help of advertisements (Facebook ads), we can reach exactly these people. However, in order to be able to show users suitable advertising, Facebook needs information about people's wishes and needs. This provides the company with information about user behavior (and contact details) on our website. As a result, Facebook collects better user data and can show interested people appropriate advertising about our products or services. The tools therefore enable tailor-made advertising campaigns on Facebook.

Facebook calls data about your behavior on our website “event data.” These are also used for measurement and analysis services. Facebook can thus create “campaign reports” on the impact of our advertising campaigns on our behalf. Furthermore, analyses give us a better insight into how you use our services, website or products. As a result, we use some of these tools to optimize your user experience on our website. For example, you can use the social plug-ins to share content on our site directly on Facebook.

What data is stored by Facebook tools?

By using individual Facebook tools, personal data (customer data) can be sent to Facebook. Depending on the tools used, customer data such as name, address, telephone number and IP address can be sent.

Facebook uses this information to compare the data with the data it has about you (if you are a Facebook member). Before customer data is transmitted to Facebook, so-called “hashing” takes place. This means that an arbitrarily large data set is transformed into a string of characters. This is also used to encrypt data.

In addition to contact details, “event data” is also transmitted. “Event data” means the information that we receive about you on our website. For example, which sub-pages you visit or which products you buy from us. Facebook does not share the information it receives with third parties (such as advertisers) unless the company has explicit permission or is legally required to do so. “Event data” can also be linked to contact details. This allows Facebook to offer better personalized advertising. After the already mentioned reconciliation process, Facebook deletes the contact data again.

In order to be able to deliver ads in an optimized way, Facebook only uses the event data if it has been combined with other data (collected by Facebook in another way). Facebook also uses this event data for security, protection, development and research purposes. Much of this data is transferred to Facebook via cookies. Cookies are small text files that are used to store data or information in browsers. Depending on the tools you use and whether you are a Facebook member, different numbers of cookies are created in your browser. In the descriptions of the individual Facebook tools, we go into more detail about individual Facebook cookies. General information about the use of Facebook cookies can also be found at https://www.facebook.com/policies/cookies.

How long and where is the data stored?

In principle, Facebook stores data until it is no longer required for its own services and Facebook products. Facebook has servers all over the world where its data is stored. However, customer data is deleted within 48 hours after it has been compared with your own user data.

How can I delete my data or prevent data storage?

In accordance with the General Data Protection Regulation, you have the right to access, correct, transfer and delete your data.

The data will only be completely deleted if you completely delete your Facebook account. And this is how deleting your Facebook account works:

1) On Facebook, on the right, click Settings.

2) Then click on “Your Facebook Information” in the left column.

3) Now click “Deactivate and delete.”

4) Now select “Delete account” and then click “Next and delete account.”

5) Now enter your password, click “Next” and then “Delete account.”

The data that Facebook receives via our site is stored, among other things, via cookies (e.g. with social plugins). You can deactivate, delete or manage individual or all cookies in your browser. Depending on which browser you use, this works in different ways. Under the “Cookies” section, you will find the corresponding links to the respective instructions of the most popular browsers.

If you generally do not want cookies, you can set up your browser so that it always informs you when a cookie is about to be set. For each individual cookie, you can decide whether to allow it or not.

legal basis

If you have agreed that your data can be processed and stored by integrated Facebook tools, this consent is considered the legal basis for data processing (Art. 6 para. 1 lit. a GDPR). In principle, your data is also processed on the basis of our legitimate interest (Art. 6 para. 1 lit. f GDPR) stored and processed in fast and good communication with you or other customers and business partners. However, we only use the tools if you have given your consent. Most social media platforms also set cookies in your browser to store data. We therefore recommend that you read our privacy policy about cookies carefully and view Facebook's privacy policy or cookie policy.

Facebook also processes data from you in the USA, among others. Facebook or Meta Platforms is an active participant in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data from EU citizens to the USA. You can find more information about this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en.

Facebook also uses so-called standard contractual clauses (= Article 46 (2) and (3) GDPR). Standard Contractual Clauses (SCCs) are sample templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if they are transferred to third countries (such as the USA) and stored there. Through the EU-US Data Privacy Framework and the Standard Contractual Clauses, Facebook undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision by the EU Commission. You can find the resolution and the corresponding standard contractual clauses here, among others: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

The Facebook data processing conditions, which refer to the standard contractual clauses, can be found at https://www.facebook.com/legal/terms/dataprocessing.

We hope we have provided you with the most important information about the use and data processing through Facebook tools. If you want to learn more about how Facebook uses your data, we recommend the data guidelines at https://www.facebook.com/privacy/policy/.

Instagram privacy policy

Instagram privacy policy summary👥 Data subjects: Visitors to the website 🤝 Purpose: Optimizing our service 📓 Processed data: Data such as data on user behavior, information about your device and your IP address.More details can be found below in the privacy policy. 📅 Storage period: until Instagram no longer needs the data for its purposes ⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests)

What is Instagram?

We have integrated Instagram features on our website. Instagram is a social media platform owned by Instagram LLC, 1601 Willow Rd, Menlo Park CA 94025, USA. Instagram has been a subsidiary of Meta Platforms Inc. since 2012 and is one of the Facebook products. Embedding Instagram content on our website is called embedding. This allows us to show you content such as buttons, photos or videos from Instagram directly on our website. When you visit websites on our website that have integrated an Instagram function, data is transmitted to Instagram, stored and processed. Instagram uses the same systems and technologies as Facebook. Your data is therefore processed across all Facebook companies.

In the following, we want to give you a more detailed insight into why Instagram collects data, what data is involved and how you can largely control data processing. Since Instagram is part of Meta Platforms Inc., we obtain our information from the Instagram guidelines on the one hand, but also from the meta privacy policies themselves on the other hand.

Instagram is one of the most well-known social media networks worldwide. Instagram combines the benefits of a blog with the benefits of audiovisual platforms such as YouTube or Vimeo. You can upload photos and short videos to “Insta” (as many of the users casually call the platform), edit them with various filters and also share them on other social networks. And if you don't want to be active yourself, you can just follow other interesting users.

Why do we use Instagram on our website?

Instagram is the social media platform that has really gone through the roof in recent years. And, of course, we too have reacted to this boom. We want you to feel as comfortable as possible on our website. That is why it goes without saying that we prepare our content in a varied way. Through the embedded Instagram functions, we can enrich our content with helpful, funny or exciting content from the Instagram world. Since Instagram is a subsidiary of Facebook, the data collected can also be useful for personalized advertising on Facebook. This means that only people who are really interested in our products or services receive our ads.

Instagram also uses the collected data for measurement and analysis purposes. We get summarized statistics and thus more insight into your wishes and interests. It is important to mention that these reports do not personally identify you.

What data is stored by Instagram?

If you come across one of our pages that have built-in Instagram features (such as Instagram images or plug-ins), your browser automatically connects to Instagram's servers. Data is sent to Instagram, stored and processed. Regardless of whether you have an Instagram account or not. This includes information about our website, about your computer, about purchases you have made, about advertisements that you see and how you use our offer. In addition, the date and time of your interaction with Instagram are also saved. If you have an Instagram account or are logged in, Instagram stores significantly more data about you.

Facebook distinguishes between customer data and event data. We assume that this is exactly the case with Instagram. Customer data includes name, address, telephone number and IP address. This customer data will only be sent to Instagram if it has been “hashed” beforehand. Hashing means that a data set is converted into a string. This allows you to encrypt contact data. In addition, the “event data” mentioned above is also transmitted. Facebook — and therefore Instagram — means “event data” as data about your user behavior. It may also happen that contact data is combined with event data. The contact data collected is compared with the data that Instagram already has about you.

The collected data is transmitted to Facebook via small text files (cookies), which are usually set in your browser. Depending on the Instagram features you use and whether you have an Instagram account yourself, different amounts of data are stored.

We assume that data processing on Instagram works the same as on Facebook. That means: if you have an Instagram account or www.instagram.com have visited, Instagram has set at least one cookie. If this is the case, your browser sends information to Instagram via the cookie as soon as you come into contact with an Instagram function. After 90 days at the latest (after reconciliation), this data will be deleted or anonymized. Although we have worked intensively on Instagram's data processing, we cannot say exactly what data Instagram collects and stores.

In the following, we will show you cookies that are set in your browser at least when you click on an Instagram feature (such as a button or an Insta image). In our test, we'll assume that you don't have an Instagram account. If you are logged in to Instagram, significantly more cookies are of course set in your browser.

These cookies were used in our test:

Name: csrftoken
value: “”
Usage: It is highly likely that this cookie is set for security reasons to prevent falsification of requests. However, we were unable to find out more precisely.
Expiration date: after one year

Name: mid
value: “”
Usage: Instagram uses this cookie to optimize its own services and offers within and outside Instagram. The cookie sets a unique user ID.
Expiration date: at the end of the session

Name: fbsr_112679031124024
value: no details
Usage: This cookie stores the login request for users of the Instagram app.
Expiration date: at the end of the session

Name: rur
value: ATN
Usage: This is an Instagram cookie that ensures functionality on Instagram.
Expiration date: at the end of the session

Name: URLgen
value: “{” 194.96.75.33”: 1901} :1ietyv:y833k2_ujkvxgye112679031”
Usage: This cookie is used for Instagram's marketing purposes.
Expiration date: at the end of the session

Note: We cannot claim completeness here. Which cookies are set in each individual case depends on the embedded functions and your use of Instagram.

How long and where is the data stored?

Instagram shares the information received between Facebook companies with external partners and with people you connect with worldwide. Data processing is carried out in compliance with our own data policy. Your data is distributed on Facebook servers all over the world, including for security reasons. Most of these servers are located in the USA.

How can I delete my data or prevent data storage?

Thanks to the General Data Protection Regulation, you have the right to access, transfer, correct and delete your data. You can manage your data in Instagram settings. If you want to completely delete your data on Instagram, you must permanently delete your Instagram account.

And this is how deleting the Instagram account works:

First, open the Instagram app, go down to the bottom of your profile page and click on “Help Center.” You are now on the company's website. On the website, click “Manage Your Account” and then click “Delete Your Account.”

If you delete your account completely, Instagram will delete posts such as your photos and status updates. Information that other people have shared about you is not part of your account and will therefore not be deleted.

As mentioned above, Instagram primarily stores your data via cookies. You can manage, disable, or delete these cookies in your browser. Depending on your browser, the administration always works a bit differently. Under the “Cookies” section, you will find the corresponding links to the respective instructions of the most popular browsers.

You can also always set up your browser so that you are always informed when a cookie is about to be set. You can then always decide individually whether you want to allow the cookie or not.

legal basis

If you have agreed that your data can be processed and stored through integrated social media elements, this consent is considered the legal basis for data processing (Art. 6 para. 1 lit. a GDPR). In principle, your data is also processed on the basis of our legitimate interest (Art. 6 para. 1 lit. f GDPR) stored and processed in fast and good communication with you or other customers and business partners. However, we only use the integrated social media elements if you have given your consent. Most social media platforms also set cookies in your browser to store data. We therefore recommend that you read our privacy policy on cookies carefully and view the privacy policy or cookie policy of the respective service provider.

Instagram also processes data from you in the USA, among others. Instagram or Meta Platforms is an active participant in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data from EU citizens to the USA. You can find more information about this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en.

Instagram also uses so-called standard contractual clauses (= Art. 46, paragraphs 2 and 3 GDPR). Standard Contractual Clauses (SCCs) are sample templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if they are transferred to third countries (such as the USA) and stored there. Through the EU-US Data Privacy Framework and the Standard Contractual Clauses, Instagram undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision by the EU Commission. You can find the resolution and the corresponding standard contractual clauses here, among others: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

We have tried to provide you with the most important information about data processing by Instagram. Auf https://privacycenter.instagram.com/policy/ Can you take a closer look at Instagram's data guidelines.

Content Delivery Networks Introduction

Content Delivery Networks Privacy Statement Summary👥 Data subjects: Visitors to the website 🤝 Purpose: Optimizing our service (to be able to load the website faster) 📓 Processed data: Data such as your IP addressMore details can be found below and in the individual data protection texts. 📅 Storage period: Most of the data is stored until it is no longer needed to perform the service ⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests)

What is a content delivery network?

We use a so-called content delivery network on our website. Most often, such a network is just called a CDN. A CDN helps us load our website quickly and easily, regardless of your location. Your personal data is also stored, managed and processed on the servers of the CDN provider used. In the following, we will go into more detail about the service and its data processing. Detailed information about the handling of your data can be found in the provider's respective privacy policy.

Each content delivery network (CDN) is a network of regionally distributed servers that are all connected to each other via the Internet. Through this network, content from websites (especially very large files) can be delivered quickly and smoothly even during heavy load peaks. To do this, the CDN creates a copy of our website on your servers. Since these servers are spread all over the world, the website can be delivered quickly. The CDN therefore significantly shortens data transmission to your browser.

Why do we use a content delivery network for our website?

A fast-loading website is part of our service. We know, of course, how annoying it is when a website loads at a snail's pace. In most cases, you even lose patience and search for the distance before the website is fully loaded. We want to avoid that, of course. That is why a fast-loading website is part of our website offering as a matter of course. With a content delivery network, our website loads significantly faster in your browser. Using the CDN is particularly helpful if you are abroad because the website is delivered from a server near you.

Which data is processed?

When you request a website or the content of a website and it is cached in a CDN, the CDN forwards the request to the server closest to you and that server delivers the content. Content delivery networks are built in such a way that JavaScript libraries can be downloaded and hosted on npm and Github servers. Alternatively, WordPress plugins can also be loaded with most CDNs if they are on WordPress.org be hosted. Your browser can send personal data to the content delivery network we use. This includes data such as IP address, browser type, browser version, which website is loaded, or the time and date of the page visit. This data is collected and stored by the CDN. Whether cookies are used to store data depends on the network used. To do so, please read the data protection texts of the respective service.

Right to object

If you want to completely prevent this data transfer, you can use a JavaScript blocker (see for example https://noscript.net/) install on your PC. Of course, our website will then no longer be able to offer the usual service (such as fast loading speed).

legal basis

If you have agreed that a content delivery network may be used, the legal basis for the corresponding data processing is this consent. This consent states Art. 6 para. 1 lit. a GDPR (consent) represents the legal basis for processing personal data, as may occur when collected by a content delivery network.

We also have a legitimate interest in using a content delivery network to optimize our online service and make it more secure. The corresponding legal basis for this is Art. 6 para. 1 lit. f DSGVO (legitimate interests). However, we only use the tool if you have given your consent.

Information about specific content delivery networks — if available — is available in the following sections.

jQuery CDN privacy policy

jQuery CDN privacy statement summary👥 Data subjects: Visitors to the website 🤝 Purpose: Optimizing our service (to be able to load the website faster) 📓 Processed data: Data such as your IP addressMore details can be found below in this privacy policy. 📅 Storage period: Most of the data is stored until it is no longer needed to perform the service ⚖️ Legal bases: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests))

What is jQuery?

In order to deliver our website or all of our individual sub-pages (web pages) to you quickly and easily on different devices, we use jQuery CDN services from the company jQuery Foundation. jQuery is powered by the content delivery network (CDN) of the American software company StackPath (LCC 2012 McKinney Ave. Suite 1100, Dallas, TX 75201, USA). This service stores, manages and processes your personal data. In this privacy statement, we go into more detail about what data you process using jQuery CDN.

A content delivery network (CDN) is a network of regionally distributed servers that are connected to each other via the Internet. Through this network, content, especially very large files, can be delivered quickly even during heavy load peaks. jQuery creates a copy of our website on its servers. This allows our website to be delivered as quickly as possible. This means that data transfer to your browser is shortened by a CDN.

Why do we use jQuery on our website?

Of course, we want to offer you a comprehensive and well-functioning service with our website. This also includes a fast website. With jQuery, our website can load much faster for you. The use of jQuery is particularly helpful for users from abroad, as the page can be delivered from a nearby server.

Which data is processed by jQuery?

jQuery uses JavaScript libraries to deliver our website content quickly. A CDN server loads the necessary files for this. As soon as a connection to the CDN server is established, your IP address is collected and stored. This only happens if this data has not already been saved in your browser from a previous website visit.

StackPath's privacy policy expressly states that StackPath uses aggregated and anonymized data from various services (such as jQuery) to extend security and for its own services. However, this data does not identify you as a person.

How long and where is the data stored?

jQuery or StackPath has servers distributed in various countries and your data can therefore be stored both in America and in the European Economic Area. StackPath will retain personal data processed on our behalf for as long as is necessary to provide services offered, as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Right to object

You always have the right to access, correct and delete your personal data. If you have any questions, you can also contact jQuery representatives at any time.

If you do not want data transmission to take place, you always have the option of JavaScript blockers such as https://www.ghostery.com/ or noscript.net to install. However, you can also simply deactivate the execution of JavaScript codes in your browser. If you decide to disable JavaScript codes, the usual functions also change. For example, a website no longer loads as quickly.

legal basis

If you have agreed that jQuery CDN may be used, the legal basis for the corresponding data processing is this consent. This consent states Art. 6 para. 1 lit. a GDPR (consent) represents the legal basis for processing personal data, as may occur when collected by jQuery CDN.

We also have a legitimate interest in using jQuery CDN to optimize our online service and make it more secure. The corresponding legal basis for this is Art. 6 para. 1 lit. f DSGVO (legitimate interests). However, we only use the tool if you have given your consent.

StackPath processes data from you, including in the USA. StackPath is an active participant in the EU-US Data Privacy Framework, which regulates the correct and secure transfer of personal data from EU citizens to the USA. You can find more information about this at https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en.

StackPath also uses so-called standard contractual clauses (= Art. 46, paragraphs 2 and 3 GDPR). Standard Contractual Clauses (SCCs) are sample templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if they are transferred to third countries (such as the USA) and stored there. Through the EU-US Data Privacy Framework and the Standard Contractual Clauses, StackPath is committed to complying with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision by the EU Commission. You can find the resolution and the corresponding standard contractual clauses here, among others: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de.

The Stackpath data processing condition (Data Protection Addendum), which complies with the standard contractual clauses, can be found at https://www.stackpath.com/legal/data-processing-addendum

More information about data protection at StackPath can be found at https://www.stackpath.com/legal/privacy-statement and about jQuery at https://openjsf.org/wp-content/uploads/sites/84/2019/11/OpenJS-Foundation-Privacy-Policy-2019-11-15.pdf.

Cookie Consent Management Platform Introduction

Cookie Consent Management Platform Summary👥 Data subjects: Website visitors 🤝 Purpose: Obtaining and managing consent to certain cookies and thus the use of certain tools 📓 Processed data: Data to manage the cookie settings set, such as IP address, time of consent, type of consent, individual consents. More details can be found in each tool used. 📅 Storage period: Depends on the tool used, you must be prepared for periods of several years ⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests)

What is a cookie consent management platform?

We use Consent Management Platform (CMP) software on our website, which makes it easier for us and you to handle the scripts and cookies used correctly and securely. The software automatically creates a cookie pop-up, scans and controls all scripts and cookies, provides you with the cookie consent required under data protection law and helps us and you to keep track of all cookies. Most cookie consent management tools identify and categorize all existing cookies. As a website visitor, you then decide for yourself whether and which scripts and cookies you allow or do not allow. The following graph shows the relationship between browser, web server, and CMP.

Why do we use a cookie management tool?

Our goal is to offer you the best possible transparency in the area of data protection. We are also legally obliged to do so. We want to provide you with as much information as possible about all tools and cookies that can store and process your data. It is also your right to decide for yourself which cookies you accept and which you do not. In order to grant you this right, we first need to know exactly which cookies have ended up on our website in the first place. Thanks to a cookie management tool, which regularly scans the website for all existing cookies, we know about all cookies and can provide you with information about them in accordance with GDPR. You can then accept or reject cookies via the consent system.

Which data is processed?

As part of our cookie management tool, you can manage each individual cookie yourself and have full control over the storage and processing of your data. Your declaration of consent is stored so that we do not have to ask you every time you visit our website and we can also prove your consent, if required by law. This is stored either in an opt-in cookie or on a server. Depending on the provider of the cookie management tool, the storage period of your cookie consent varies. This data (such as pseudonymous user ID, time of consent, detailed information on cookie categories or tools, browser, device information) is usually stored for up to two years.

Duration of data processing

We will inform you about the duration of data processing below, provided that we have further information about this. In general, we only process personal data for as long as is absolutely necessary to provide our services and products. Data stored in cookies is stored for different lengths of time. Some cookies are deleted after you leave the website, others may be stored in your browser for a few years. The exact duration of data processing depends on the tool used; in most cases, you should expect a storage period of several years. In the respective data protection declarations of the individual providers, you will usually find detailed information about the duration of data processing.

Right to object

You also have the right and option to withdraw your consent to the use of cookies at any time. This works either via our cookie management tool or via other opt-out features. For example, you can also prevent data collection through cookies by managing, deactivating or deleting cookies in your browser.

Information about specific cookie management tools — if available — can be found in the following sections.

legal basis

If you accept cookies, these cookies will process and store your personal data. If we are through your consent (Article 6 (1) (a) GDPR), this consent is also the legal basis for using cookies or processing your data. Cookie consent management platform software is used to be able to manage your consent to cookies and to enable you to give your consent. The use of this software enables us to efficiently operate the website in a legally compliant manner, which is a legitimate interest (Article 6 (1) (f) GDPR).

AdSimple Consent Manager privacy policy

AdSimple Consent Manager Privacy Policy Summary👥 Data subjects: Website visitors 🤝 Purpose: Obtaining consent to certain cookies and thus the use of certain tools 📓 Processed data: Data to manage the cookie settings set, such as IP address, time of consent, type of consent, individual consents. More details can be found in this privacy policy 📅 Storage period: the cookie used expires after one year ⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f DSGVO (legitimate interests)

What is AdSimple Consent Manager?

On our website, we use the AdSimple Consent Manager from the software development and online marketing company AdSimple GmbH, Fabriksgasse 20, 2230 Gänserndorf. Among other things, the AdSimple Consent Manager offers us the option of providing you with a comprehensive and privacy-compliant cookie notice so that you can decide for yourself which cookies you allow and which you do not. By using this software, data from you is sent to AdSimple and stored. In this privacy policy, we inform you why we use AdSimple Consent Manager, which data is transferred and stored, and how you can prevent this data transfer.

AdSimple Consent Manager is software that scans our website and identifies and categorizes all existing cookies. In addition, as a website visitor, you are informed about the use of cookies via a cookie notice script and decide for yourself which cookies you allow and which you do not.

Why do we use AdSimple Consent Manager on our website?

We want to offer you maximum transparency in the area of data protection. To ensure this, we first need to know exactly which cookies have ended up on our website over time. Because AdSimple's Consent Manager regularly scans our website and finds all cookies, we have full control over these cookies and can therefore act in compliance with GDPR. This allows us to provide you with detailed information about the use of cookies on our website. In addition, you will always receive an up-to-date and privacy-compliant cookie notice and decide for yourself via the checkbox system which cookies you accept or block.

What data does AdSimple Consent Manager store?

If you agree to cookies on our website, the following cookie is set by AdSimple Consent Manager:

Name: acm_status
value: “:true,” statistics” :true, “marketing” :true, “social media” :true,” settings” :true}
Usage: Your consent status is saved in this cookie. This allows our website to read and follow the current status even during future visits.
Expiration date: after one year

How long and where is the data stored?

All data collected by AdSimple Consent Manager is transferred and stored exclusively within the European Union. The collected data is stored on AdSimple's servers at Hetzner GmbH in Germany. Only AdSimple GmbH and Hetzner GmbH have access to this data.

How can I delete my data or prevent data storage?

You have the right to access and delete your personal data at any time. You can prevent data collection and storage, for example, by using the cookie notice script to reject the use of cookies. Your browser offers another option to prevent data processing or to manage it according to your wishes. Depending on the browser, cookie management works slightly differently. Under the “Cookies” section, you will find the corresponding links to the respective instructions of the most popular browsers.

legal basis

If you accept cookies, these cookies will process and store your personal data. If we are through your consent (Article 6 (1) (a) GDPR), this consent is also the legal basis for using cookies or processing your data. AdSimple Consent Manager is used to manage your consent to cookies and to enable you to give your consent. The use of this software enables us to efficiently operate the website in a legally compliant manner, which is a legitimate interest (Article 6 (1) (f) GDPR).

We hope we've given you a good overview of traffic and data processing through AdSimple Consent Manager. If you want to learn more about this tool, we recommend the description page on https://www.adsimple.at/consent-manager/.

Payment provider introduction

Payment provider privacy policy summary👥 Data subjects: Visitors to the website 🤝 Purpose: Enabling and optimising the payment process on our website 📓 Processed data: Data such as name, address, bank details (account number, passwords, TANs, etc.), IP address and contract dataMore details can be found in the respective payment provider tool used. 📅 Storage period: depending on the payment provider used ⚖️ Legal basis: Art. 6 para. 1 lit. b GDPR (fulfilment of a contract)

What is a payment provider?

We use online payment systems on our website, which provide us and you with a secure and smooth payment process. Among other things, personal data can also be sent to the respective payment provider, stored and processed there. Payment providers are online payment systems that enable you to place an order via online banking. Payment processing is carried out by the payment provider you have selected. We will then receive information about the payment made. Any user who has an active online banking account with PIN and TAN can use this method. There are hardly any banks that do not offer or accept such payment methods anymore.

Why do we use payment providers on our website?

With our website and integrated online shop, we naturally want to offer the best possible service so that you feel comfortable on our site and take advantage of our offers. We know that your time is valuable and that payment transactions in particular must run quickly and smoothly. For these reasons, we offer you various payment providers. You can choose your preferred payment provider and pay in the usual way.

Which data is processed?

Exactly which data is processed depends, of course, on the respective payment provider. However, data such as name, address, bank details (account number, credit card number, passwords, TANs, etc.) are generally stored. This is data necessary to be able to carry out a transaction at all. In addition, any contract data and user data, such as when you visit our website, which content you are interested in or which sub-pages you click on, can also be saved. Your IP address and information about the computer you are using are also stored by most payment providers.

The data is usually stored and processed on the servers of payment providers. As a website operator, we do not receive this data. We will only be notified if the payment worked or not. For identity and credit checks, payment providers may forward data to the appropriate authority. The business and data protection principles of the respective provider always apply to all payment transactions. Therefore, please always take a look at the payment provider's general terms and conditions and privacy policy. You also have the right, for example, to have data deleted or corrected at any time. Please contact the respective service provider regarding your rights (right of withdrawal, right of information and right of data subject).

Duration of data processing

We will inform you about the duration of data processing below if we have further information about this. In general, we only process personal data for as long as is absolutely necessary to provide our services and products. If required by law, as in the case of accounting, for example, this storage period may also be exceeded. For example, we keep accounting documents related to a contract (invoices, contract documents, account statements, etc.) for 10 years (§ 147 AO) and other relevant business documents 6 years (§ 247 HGB) after they arise.

Right to object

You always have the right to access, correct and delete your personal data. If you have any questions, you can also contact the person responsible for the payment provider used at any time. Contact details can be found either in our specific privacy policy or on the website of the relevant payment provider.

You can delete, deactivate, or manage cookies that payment providers use for their functions in your browser. Depending on which browser you use, this works in different ways. However, please note that the payment process may then no longer work.

legal basis

We therefore offer to process contractual or legal relationships (Art. 6 para. 1 lit. b GDPR) in addition to conventional bank/credit institutions, also offers other payment service providers. The privacy policies of the individual payment providers (such as Amazon Payments, Apple Pay or Discover) provide you with a detailed overview of data processing and data storage. In addition, you can always contact the person responsible if you have any questions about data protection-related topics.

Information about the specific payment providers — if available — can be found in the following sections.

EPS transfer privacy policy

On our website, we use EPS transfer, a service for online payment methods. The service provider is the Austrian company Stuzza GmbH, Frankgasse 10/8, 1090 Vienna, Austria. You can find out more about the data that is processed through the use of EPS transfer in the privacy policy at https://eservice.psa.at/de/datenschutzerklaerung.html.

Klarna Checkout privacy policy

Klarna Checkout Privacy Policy Summary👥 Data subjects: Visitors to the website 🤝 Purpose: Optimizing the payment process on our website 📓 Processed data: Data such as name, address, bank details (account number, credit card number, passwords, TANs, etc.), IP address and contract dataMore details can be found below in this privacy policy. 📅 Storage period: Data is stored as long as Klarna needs it for the purpose of processing. ⚖️ Legal bases: Art. 6 para. 1 lit. c GDPR (legal obligation), Art. 6 para. 1 lit. f DSGVO (legitimate interests)

What is Klarna Checkout?

We use the online payment system Klarna Checkout from the Swedish company Klarna Bank AB on our website. Klarna Bank is headquartered in Sveavägen 46, 111 34 Stockholm, Sweden. If you opt for this service, personal data, among other things, is sent to Klarna, stored and processed. In this privacy policy, we would like to give you an overview of data processing by Klarna.

Klarna Checkout is a payment system for orders in an online shop. The user selects the payment method and Klarna Checkout takes over the entire payment process. Once a user has made a payment via the checkout system and has provided the appropriate data, future online purchases can be made even faster and easier. The Klarna system then recognizes the existing customer after entering the email address and postal code.

Why do we use Klarna Checkout for our website?

Our goal with our website and integrated online shop is to offer you the best possible service. In addition to the overall experience on the website and in addition to our offers, this also includes smooth, fast and secure payment processing of your orders. To ensure this, we use the Klarna Checkout payment system.

What data does Klarna Checkout store?

As soon as you opt for the Klarna payment service and pay using the Klarna Checkout payment method, you also transfer personal data to the company. On the Klarna checkout page, technical data such as browser type, operating system, our Internet address, date and time, language settings, time zone settings and IP address is collected from you and transmitted to Klarna's servers and stored there. This data is saved even if you have not yet completed an order.

When you order a product or service via our shop, you must enter personal data in the fields provided. This data is processed by Klarna for payment processing. In particular, the following personal data (as well as general product information) may be stored and processed by Klarna for credit and identity checks:

• Contact information: name, date of birth, national ID number, title, billing and shipping address, email address, telephone number, nationality, or salary.
• Payment information, such as credit card details or your account number
• Product information, such as shipment number, type of item, and price of the product

In addition, there is also data that can be collected as an option, provided that you make a conscious decision to do so. These include political, religious or ideological convictions or various health data.

In addition to the above data, Klarna may also collect data on the goods or services that you buy or order by itself or through third parties (such as through us or via public databases). This could be, for example, the shipment number or the type of item ordered, but also information about your credit rating, income or credit granting. Klarna may also share your personal data with service providers such as software providers, data storage providers or us as a retailer.

When data is automatically entered into a form, cookies are always involved. If you do not want to use this function, you can deactivate these cookies at any time. Further down in the text, you will find instructions on how to generally delete, deactivate or manage cookies in your browser. Our tests have shown that Klarna does not set any cookies directly. If you choose the “Klarna Sofort” payment method and click “Order”, you will be redirected to the Sofort website. After successful payment, you will be taken to our thank you page. The following cookie is set there by sofort.com:

name: SOFUEB
value: e8cipp378mdscn9e17kajlfhv7112679031-4
Usage: This cookie stores your session ID.
Expiration date: after the browsing session has ended

How long and where is the data stored?

Klarna strives to store your data only within the EU or the European Economic Area (EEA). However, it may also happen that data is transferred outside the EU/EEA. When this happens, Klarna ensures that data protection is in line with the GDPR and that the third country is in an adequacy decision by the European Union. The data is always stored as long as Klarna needs it for the processing purpose.

How can I delete my data or prevent data storage?

You can withdraw your consent for Klarna to process personal data at any time. You also always have the right to access, correct and delete your personal data. All you have to do is email the company or the company's data protection team to datenschutz@klarna.de contact. About the Klarna website “My privacy request” You can also contact Klarna directly.

You can delete, deactivate or manage cookies that Klarna may use for its functions in your browser. Depending on which browser you use, this works in different ways. Under the “Cookies” section, you will find the corresponding links to the respective instructions of the most popular browsers.

legal basis

We therefore offer to process contractual or legal relationships (Art. 6 para. 1 lit. b GDPR) In addition to conventional bank/credit institutions, the payment service provider Klarna Checkout.

We hope to have given you a good overview of data processing by Klarna. If you would like to find out more about how we handle your data, we recommend the Klarna privacy policy at https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy.

PayPal privacy policy

PayPal privacy policy summary👥 Data subjects: Visitors to the website 🤝 Purpose: Optimizing the payment process on our website 📓 Processed data: Data such as name, address, bank details (account number, credit card number, passwords, TANs, etc.), IP address and contract data can be processed. More details can be found in this privacy policy. 📅 Storage period: Data is generally stored until the cooperation with PayPal is terminated ⚖️ Legal bases: Art. 6 para. 1 lit. b GDPR (contract processing), Art. 6 para. 1 lit. a DSGVO (consent)

What is PayPal?

We use the online payment service PayPal on our website. The service provider is the American company PayPal Inc. PayPal Europe (S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg) is responsible for the European region.

With PayPal, all users can send and receive money electronically. The company was founded in 1998 and, with over 325 million active customers, is now one of the best-known and largest online payment service providers worldwide.

Why do we use PayPal for our website?

There are various reasons why we use PayPal and offer it on our website. Since PayPal is one of the best-known online payment providers, many of our website visitors also use and trust this service. PayPal also offers high security standards for digital money transfers. The service uses various encryption methods to protect your personal data in the best possible way. We also appreciate PayPal's ease of use and the ability to make international payments in various currencies. As a rule, transactions take place very quickly, which is another advantage both for us and for you as a customer.

Which data is processed by PayPal?

In its privacy policy, PayPal distinguishes between various categories of personal data that can be processed through the use of the service. This includes login and contact data, identification and signature data, payment information, information about imported contacts, data from your account profile, device data such as your IP address, location data, and so-called derived data. This is information that can be derived through transactions or other data. This could include buying habits, behavioral patterns, creditworthiness or personal preferences.

Then there is also personal data collected by third parties (such as identity verifiers, fraud detection providers, or your bank). This data includes information from credit agencies, transaction data, information about legal regulations, technical usage data, location data and also derived data.

PayPal and its partners also use tracking technologies such as cookies, pixel tags, web beacons, and widgets to recognize you as a user, customize content, and perform analytics for interest-based advertising.

How long and where is the data stored?

PayPal generally stores the data for as long as is necessary to fulfill its duties and within the scope of the purpose. Personal data necessary for the customer relationship will be kept for up to 10 years after the end of the relationship. If PayPal is subject to a legal obligation, the storage period of personal data is the applicable law (e.g. insolvency law). PayPal stores personal data for as long as necessary, even if storage is recommended in view of legal disputes.

Since PayPal is a globally active company, the service also has data centers worldwide in which your data can be stored. This means that your data can also be stored outside of your country and also outside the scope of the GDPR on PayPal servers.

How can I delete my data or prevent data storage?

You have the right to access, correct, delete and restrict the processing of your personal data at any time. You can also withdraw your consent to the processing of data at any time.

If you generally want to deactivate, delete or manage cookies, you will find the corresponding links to the respective instructions for the most popular browsers under the “Cookies” section.

legal basis

We have a legitimate interest in using PayPal to integrate an external payment service and thus make our offer more attractive and to improve it technically and economically. The legal basis for this is Article 6 (1) (f) GDPR (legitimate interests). We would like to point out that you can only use PayPal if you enter into a contractual relationship with PayPal. Here, it may be necessary to provide further data protection and contractual declarations (e.g. consent).

PayPal also processes your data in the USA, among others. We would like to point out that, in the opinion of the European Court of Justice, there is currently no adequate level of protection for data transfer to the USA. This may involve various risks to the lawfulness and security of data processing.

PayPal uses so-called standard contractual clauses (= Art. 46 paragraphs 2 and 3 GDPR) as the basis for data processing by recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or for data transfer there. Standard Contractual Clauses (SCCs) are sample templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if they are transferred to third countries (such as the USA) and stored there. Through these clauses, PayPal undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision by the EU Commission. You can find the resolution and the corresponding standard contractual clauses here, among others: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

You can find out more about the standard contractual clauses and the data that is processed through the use of PayPal in the privacy policy at https://www.paypal.com/webapps/mpp/ua/privacy-full.

Visa privacy policy

We use Visa, a global payment provider, on our website. The service provider is the American company Visa Inc. Visa Europe Services Inc. (1 Sheldon Square, London W2 6TT, Great Britain) is responsible for the European area.

Visa also processes your data in the USA, among others. We would like to point out that, in the opinion of the European Court of Justice, there is currently no adequate level of protection for data transfer to the USA. This may involve various risks to the lawfulness and security of data processing.

As a basis for data processing by recipients based in third countries (outside the European Union, Iceland, Liechtenstein, Norway, i.e. in particular in the USA) or for data transfer there, Visa uses so-called standard contractual clauses (= Article 46, paragraphs 2 and 3 GDPR). Standard Contractual Clauses (SCCs) are sample templates provided by the EU Commission and are intended to ensure that your data complies with European data protection standards even if they are transferred to third countries (such as the USA) and stored there. Through these clauses, Visa undertakes to comply with European data protection standards when processing your relevant data, even if the data is stored, processed and managed in the USA. These clauses are based on an implementing decision by the EU Commission. You can find the resolution and the corresponding standard contractual clauses here, among others: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj?locale=de

More information about Visa's standard contract clauses can be found at https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.

You can find out more about the data that is processed through the use of Visa in the Privacy Policy at https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

Online booking systems Introduction

Online booking systems Privacy policy summary👥 Data subjects: Visitors to the website 🤝 Purpose: Improving user experience and organization 📓 Processed data: Which data is processed depends heavily on the services used. This usually involves IP address, contact and payment data and/or technical data. More details can be found in the tools used in each case. 📅 Storage period: depends on the tools used ⚖️ Legal basis: Art. 6 para. 1 lit. a GDPR (consent), Art. 6 para. 1 lit. f GDPR (legitimate interests)

What is an online booking system?

To enable you to make bookings via our website, we use one or more booking systems. Appointments, for example, can easily be created online. A booking system is a software application integrated into our website, which displays available resources (such as free appointments) and which you can use to book directly online and usually also pay. You are probably already familiar with such booking systems from the catering or hotel industry. However, such systems are now being used in a wide variety of industries. Depending on the tool and settings, booking systems can be used both internally for us and for customers like you. As a rule, personal data from you is also collected and stored.

Booking usually works as follows: On our website, you will find the booking system, in which you can book an appointment for a service directly with the click of a mouse and enter your details and usually also pay immediately. You may be able to enter various details about yourself using a form. Please be aware that any data you enter can be stored and managed in a database.

Why do we use an online booking system?

In a sense, we also see our website as a free service for you. You should receive helpful information and feel completely at ease on our site. This also includes an online service that makes it as easy as possible for you to book appointments and services. Gone are the days when you had to wait cumbersome for a booking confirmation via telephone or e-mail for days. With an online booking system, you have everything done in just a few clicks and can take care of other things again. The system also makes it easier for us to manage all bookings and appointments. We therefore consider such a booking system to be absolutely useful both for you and for us.

Which data is processed?

Of course, we cannot tell you exactly which data is processed in this general information about the booking system. This always depends on the tool used and the functions and options it contains. In addition to the traditional booking function, many booking systems also offer a range of other features. For example, many systems have also integrated an external online payment system (e.g. from Stripe, Klarna or PayPal) and a calendar synchronization function. Accordingly, depending on the functions, different and different amounts of data can be processed. Data such as IP address, name and contact details, technical information about your device and the time of a booking are usually processed. If you also make a payment in the system, bank details such as account number, credit card number, passwords, TANs, etc. are also stored and passed on to the respective payment provider. We recommend that you read the respective privacy policy of the tool you use carefully so that you know which data you are actually processing.

Duration of data processing

Each booking system stores data for different lengths of time. For this reason, we are not yet able to provide any specific information about the duration of data processing here. In principle, however, personal data is only ever stored for as long as is absolutely necessary to provide the services. Booking systems usually also use cookies, which store information for different lengths of time. Some cookies are deleted immediately after leaving the site, others can be stored for a few years. You can find out more about this in our “Cookies” section. Please also take a look at the respective privacy policies of the providers. It should explain how long your data will be stored in a specific case.

Right to object

If you have agreed to data processing by a booking system, you always have the option and right to withdraw this consent, of course. Please therefore always be aware that you have rights with regard to your personal data and can also make these rights effective at any time. If you do not want personal data to be processed, then no personal data may be processed. It's as simple as that: The easiest way to revoke data processing is via a cookie consent tool or other opt-out functions offered. For example, you can also manage data storage through cookies directly in your browser. Until you withdraw your consent, the lawfulness of data management remains unaffected.

legal basis

If you have agreed that booking systems may be used, the legal basis for the corresponding data processing is this consent. According to Art. 6 para. 1 lit. a GDPR (consent), it represents the legal basis for the processing of personal data, as may occur through booking systems.

Furthermore, we also have a legitimate interest in using booking systems, because they enable us to expand our customer service on the one hand and optimize our internal booking organization on the other. The corresponding legal basis for this is Art. 6 para. 1 lit. f DSGVO (legitimate interests). However, we only use the tools if you have given your consent. We absolutely want to have this stated again at this stage.

Information on special booking systems — if available — is available in the following sections.

Explanation of terms used

We always strive to make our privacy policy as clear and understandable as possible. However, this is not always easy, especially when it comes to technical and legal topics. It often makes sense to use legal terms (such as personal data) or certain technical terms (such as cookies, IP address). However, we do not want to use them without explanation. Below is an alphabetical list of important terms used, which we may not have addressed sufficiently in the previous privacy policy. If these terms have been taken from the GDPR and they are definitions, we will also quote the GDPR texts here and, if necessary, add our own explanations.

Contract processor

Definition under Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Contract processor” a natural or legal person, public authority, agency or other body which processes personal data on behalf of the person responsible;

Explanatory note: As a company and website owner, we are responsible for all data that we process from you. In addition to those responsible, there may also be so-called contract processors. This includes every company or person that processes personal data on our behalf. Contract processors may therefore include, in addition to service providers such as tax consultants, hosting or cloud providers, payment or newsletter providers or large companies such as Google or Microsoft.

Supervisory authority concerned

Definition under Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“supervisory authority concerned” a supervisory authority that is affected by the processing of personal data because

a)

the controller or processor is established in the territory of the Member State of that supervisory authority,

b)

this processing has or may have significant effects on data subjects residing in the Member State of that supervisory authority, or

c)

a complaint has been lodged with that supervisory authority;

Explanatory note: In Germany, every federal state has its own supervisory authority for data protection. If your company headquarters (head office) is therefore in Germany, the respective supervisory authority of the federal state is generally your point of contact. In Austria, there is only one for the entire country Data Protection Supervisory Authority.

third

Definition under Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Third party” a natural or legal person, public authority, agency or body other than the data subject, the controller, the processor and the persons who, under the direct responsibility of the controller or processor, are authorized to process the personal data;

Explanatory note: The GDPR basically only explains what a “third party” is not. In practice, anyone who is also interested in personal data but does not belong to the above-mentioned persons, authorities or institutions is a “third party”. For example, a parent company may act as a “third party.” In this case, the subsidiary is responsible and the parent company is a “third party”. However, this does not mean that the parent company may automatically view, collect or store the subsidiary's personal data.

consent

Definition under Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Consent” to the data subject, any voluntary, informed and unequivocal statement of intent in the specific case, in the form of a statement or other unequivocal affirmative act by which the data subject indicates that he or she agrees to the processing of personal data concerning him or her;

Explanatory note: Websites generally provide such consent via a cookie consent tool. I'm sure you know that. Whenever you visit a website for the first time, you will usually be asked via a banner whether you agree or consent to data processing. In most cases, you can also make individual settings and thus decide for yourself which data processing you allow and which you do not. If you do not consent, no personal data about you may be processed. In principle, consent can of course also be given in writing, i.e. not via a tool.

personal data

Definition under Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“personal data” any information relating to an identified or identifiable natural person (hereinafter “data subject”); identifiable is a natural person who, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more specific characteristics, expresses the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person, can be identified;

Explanatory note: Personal data is therefore all data that can identify you as a person. This is usually data such as:

• name
• address
• email address
• postal address
• phone number
• birthdate
• Identification numbers such as social security number, tax identification number, identity card number or student ID number
• Bank details such as account number, credit information, account balances, etc.

According to the European Court of Justice (ECJ), yours also counts IP address for personal data. Based on your IP address, IT experts can determine at least the approximate location of your device and then you as the connection owner. Therefore, saving an IP address also requires a legal basis within the meaning of the GDPR. There are also so-called “special categories” of personal data, which is also particularly worthy of protection. These include:

• racial and ethnic origin
• political opinions
• religious or ideological convictions
• trade union membership
• genetic data, such as data taken from blood or saliva samples
• biometric data (this is information about psychological, physical or behavioral characteristics that can identify a person).
  health data
• Data on sexual orientation or sex life

profiling

Definition under Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Profiling” any type of automated processing of personal data, which consists of using this personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects relating to that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, whereabouts or changes of location;

Explanatory note: Profiling involves collecting various pieces of information about a person in order to find out more about that person. In the web sector, profiling is often used for advertising purposes or even for credit checks. For example, web or advertising analysis programs collect data about your behavior and interests on a website. This results in a special user profile, which can be used to display advertising specifically to a target group.

person responsible

Definition under Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Responsible person” the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of processing personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

Explanatory note: In our case, we are responsible for processing your personal data and are therefore the “responsible person”. When we share collected data with other service providers for processing, these are “contract processors.” For this, an “Order Processing Agreement (AVV)” must be signed.

workmanship

Definition under Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Processing” any process or series of operations carried out with or without the aid of automated processes relating to personal data, such as collecting, collecting, organizing, storing, adapting or modifying, reading, querying, using, disclosing through transmission, dissemination or any other form of provision, reconciliation or linking, restriction, deletion or destruction;

Note: When we talk about processing in our privacy policy, we mean any type of data processing. As mentioned in the original GDPR statement above, this includes not only the collection but also the storage and processing of data.

Conclusion

Congratulations! If you're reading these lines, you've really “fought” your way through our entire privacy policy, or at least scrolled all the way to here. As you can see from the scope of our privacy policy, we take the protection of your personal data anything but lightly.
It is important to us to inform you in good faith about the processing of personal data. However, we not only want to tell you which data is being processed, but also to explain the reasons for using various software programs. Privacy policies usually sound very technical and legal. However, since most of you are not web developers or lawyers, we also wanted to take a different linguistic approach and explain the facts in simple and clear language. Of course, this is not always possible due to the subject matter. The most important terms are therefore explained in more detail at the end of the privacy policy.
If you have any questions about data protection on our website, please do not hesitate to contact us or the responsible body. We wish you a great time and hope to see you again on our website soon.

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